SmarTone "5G LAB"
Experience it Hong Kong’s Everyday 5G New Normal
Since Hong Kong 5G’s introduction in 2020, it has attained full Hong Kong coverage in an incredibly short time. It currently holds the third highest coverage globally, second only to mainland China and South Korea. "5G LAB" is coming to the highest indoor observation deck sky100, giving you a chance to experience various 5G applications while enjoying the unparalleled, unobstructed 360-degree view of the Hong Kong skyline, entering the 5G new era!
"5G LAB" consists of multiple exhibition zones spanning approximately 5,000 square feet. From smart homes, Artificial Intelligence (AI) recognition, industrial safety devices to ultra-smooth e-Learning, it showcases a profusion of 5G applications with photo-worthy hotspots and exciting 5G experiences. This is the spot for adults and children alike to learn more about 5G and enjoy some family fun; for tech lovers to explore new and innovative technologies; and for you to dive into a weekend of entertainment! Grab your friends now, come experience the latest 5G applications and make every day smarter!
Opening Hours: SmarTone “5GLAB@sky100” opens daily from 10:00 to 20:00 (except “Real-time 5G Driving Battle” which is closed at 19:00). Queueing of some interactive experience may be stopped earlier than the closing time, depending on queue length.
Remember to scan the QR on every booth for our Voice Navigation Guide, check out the playlist now!
Spanning around 5000 square feet, the “5G LAB@sky100” consists of multiple exhibition zones showcasing daily 5G applications including Artificial Intelligence (AI) recognition, industrial safety devices and ultra-smooth e-Learning. You can also visit the “Future 5G Bus Snapshot Corner” and learn more about how 5G can foster a harmonious society, and be applied in travelling as well as exercising! The exhibition zones will give you the chance to experience the fastest 5G as well as 360-degree panoramic views of Hong Kong on Hong Kong’s highest observation deck. Visit now and start your exciting sky-high 5G experiences.
5G technology is evolving rapidly, and sky100’s 20-minute guided tour at the 5G LAB will bring you into the cyber space of ultra-fast 5G for a chance to discover different innovative technologies. Our tour guide will introduce the 5G applications showcased at various SmarTone 5G LAB exhibition zones and give you interesting 5G tidbits. The tour will also give you a chance to learn more about how the latest 5G technologies can be widely adopted by different industries and applied in daily life, bringing convenience to us all and driving our Smart City development.
SmarTone "5G LAB@sky100" Guided TourSchedule: 11:00 to 18:45 daily (Tour departs every 15 minutes*)
Duration: Around 20-30 minutes
Attendee: Maximum of 30 people per tour
Language: Cantonese / English / Putonghua
How to join: Register at the Customer Service counter on the 100/F Observation Deck on the day of visit
Notes:
*Please note that guided tour will not be held during 14:00-15:00 and 17:00-18:00.
*The guided tour will be mainly conducted in Cantonese. If you prefer an English/Putonghua tour, please specify your preference during registration.
*Limited quotas will be provided at each session, first come first served.
*The guided tour may be suspended or rescheduled in case of special events. Please be advised to confirm tour schedule with Customer Service assistants or email info@sky100.com.hk in advance.
*All attendees must follow the preventive anti-epidemic measures and maintain social distancing at the tour.
Real-time 5G Driving Battle
Take the wheel at sky100, floor the gas and control the very real remote-control cars, miles away in Cyberport, to battle against opponents from afar!
Wizefloor - Diverse Interactive Learning Experience
Traditional teaching lack interactivity, and it can be difficult to utilise large amounts of rich, audiovisual materials in real time. How can we provide diverse interactive learning experiences to a large number of students at the same time to make learning more fun?
5G VR Cycling Race
Ever been in a race on the Tsing Ma Bridge? Better yet, go on an overseas cycling tour and rev up for a “street race” no matter what the weather’s like! Come and experience it now!
Real-time Cross-Terrain 5G Smart Health
When it’s life-and-death, every second counts! Put on a white coat, instruct medical technicians on the ambulance remotely and assess the patient in real-time using 5G, all the way from the hospital!
Smart Clinic
Smart Clinic is a new-era digital clinic, providing a one stop solution of medical services including online reservation, health checking, video call diagnosis and medicines delivery etc.
The Safest Ever Photo Hotspot
Snap a selfie with the most hardworking hat! It comes with 5G IoT sensors for construction management teams to monitor workers’ conditions site-wide and identify potential danger. Experience the power of artificial intelligence with this truly award-winning helmet!
VR Scaffolding Freefall
VR technology is used to create a 360⁰ panoramic virtual space, accessible through a pair of VR glasses. Stand on top of a teetering scaffolding, feel your stomach drop and your adrenaline surge!
Smart Transport
To promote the green transport initiative in Hong Kong, KMB has already installed solar panels on buses and bus stops. In addition, KMB plans to gradually introduce 500 electric buses to improve air quality and reduce noise pollution.
Real-time Remote Interactions
How can we facilitate real-time remote system control in two separate locations, providing ultra-high definition and high speed connection to synchornise cross-border interactions?
Uniigym
Want to exercise with a real-time personal trainer who’s ready to help you work out in perfect form anytime, anywhere?
FAQ
Do “5G LAB@sky100” tickets grant sky100 admittance?
sky100 admittance is included in “5G LAB@sky100” tickets.
Are any extra charges required for participation in “5G LAB@sky100” experiences?
No. All 5G experiences are covered by the ticket.
Is reservation required for SmarTone customers claiming their free tickets?
Yes. SmarTone customers are required to reserve their free tickets on specific dates designated to their customer categories. Please complete your ticket reservation on the “sky100” ticketing website at least 2 days prior to your visit.
Are new SmarTone customer entitled to free tickets?
Yes. You can enjoy your free tickets as soon as your SmarTone mobile service plan is successfully activated.
Can free tickets be used by children?
Can free tickets be used by children? Children under the age of 3 can enter for free. Children between the ages of 3 and 11 can enter using SmarTone customers' free tickets or discounted tickets. Children aged 11 or under must be accompanied by an adult with a valid ticket when entering sky100.
Is ticket reservation required for senior citizens aged 65 or above?
Yes. SmarTone customers are entitled to 2 free tickets.
When will free ticket reservation be open to SmarTone customers?
Selected SmarTone customers will receive SMS on this promotion.
How might SmarTone customers review their customer categories?
SmarTone customers can review membership details by logging in to SmarTone CARE App and tapping on the top of the homepage.
Can SmarTone customers reserve free/ discounted tickets outside of designated dates?
Regular ticket price might be charged for free/ discounted ticket reservation on non-designated dates. Please present your ticket reservation confirmation email during your visit and redeem your ticket using SmarTone CARE App.
Do I have to pick a visiting time when booking tickets?
Yes, sky100 has divided its opening hours into 5 sessions:
10:00 - 12:00
12:00 - 14:00
14:00 - 16:00
16:00 - 18:00
18:00 - 20:00
SmarTone customers must select the visiting time slot during online booking.
Can visitors visit “5G LAB@sky100” on non-reserved dates?
No. Visitors are required to visit “5G LAB@sky100” on their reserved date.
Can companions redeem the purchased sky100 tickets and enter sky100 by themselves?
No. SmarTone customers responsible for ticket reservation are required to visit sky100 in person and log in to SmarTone CARE App using their mobile number to redeem the tickets. Companion tickets must be redeemed together with the SmarTone customers’ free tickets prior entering sky100.
How many free tickets are SmarTone family plan customers entitled to?
Free tickets are allotted to mobile numbers. For example: if the family plan carries 3 mobile numbers, its subscribers are entitled to 6 free tickets. Family members are required to visit sky100 in person and log in to SmarTone CARE App with their respective mobile numbers to redeem tickets.
If I am subscribed to more than one SmarTone mobile service plan, how many free tickets can I redeem?
Free tickets are allotted according to customers’ mobile numbers. For example: if you are subscribed to 3 mobile service plans, you are entitled to 6 free tickets. Customers are required to log in to SmarTone CARE App with each respective mobile number to redeem tickets.
SmarTone Customers:
- Visit “5G LAB@sky100” website
- Click “Ticketing” on the bottom of the page
- Click “Reserve Now for Free”
- Select your visiting date, time slot and number of tickets
- Receive sky100 ticket reservation confirmation email after payment
- Complete ticket reservation and visit “5G LAB@sky100” on selected date and time slot
- Download SmarTone CARE App prior to your visit, then present your sky100 confirmation email and follow the steps below to redeem ticket:
Log in to CARE App > Click “Membership” or “SmarTone Plus Membership” > Click “Selected privileges” & choose “5G LAB@sky100” Free Ticket Offer > Click “REDEEM OFFER” > sky100 to enter promotion code > Redemption Successful
Are reserved tickets subject to changes, refunds or cancellations?
All reserved tickets (including free/discounted tickets) cannot be changed, refunded or cancelled.
Can SmarTone customers transfer their reserved tickets to someone else?
SmarTone customers responsible for ticket reservation are required to visit sky100 in person and log in to SmarTone CARE App using their mobile number to redeem tickets.
How do I reserve and redeem “5G LAB@sky100” tickets?
SmarTone Customers:
1. Visit “5G LAB@sky100” website
2. Click “Ticketing” on the bottom of the page
3. Click “Reserve Now for Free”
4. Select your visiting date, time slot and number of tickets
5. Receive sky100 ticket reservation confirmation email after payment
6. Complete ticket reservation and visit “5G LAB@sky100” on selected date and time slot
7. Download SmarTone CARE App prior to your visit, then present your sky100 confirmation email and follow the steps below to redeem ticket:
Log in to CARE App > Click “Membership” or “SmarTone Plus Membership” > Click “Selected privileges” & choose “5G LAB@sky100” Free Ticket Offer > Click “REDEEM OFFER” > sky100 to enter promotion code > Redemption Successful
Do I need to print out my ticket reservation confirmation email prior to my visit?
No. You can present your confirmation email using mobile phone or other mobile devices during your visit.
Which hotline should I call for free ticket enquiries?
Please feel free to call 28802688 for more details.
